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615AutoSales

  620 inquiries |
Used Car Dealers

615 West Main Street
Hendersonville, TN 37075
| Get Directions

(615) 447-3033

http://www.615autosales.com

Monday-Friday: 9:00 AM-7:00 PM
Saturday: 9:00 AM-6:00 PM
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 16 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2024

Guaranteed Approval lie

I visited 615 Autosales on 1/8/2024 in search of a vehicle. This is only after I had spoke to someone on the phone who said as long as you have an income you will be approved. I spoke to Luis who showed me a Chrysler Pacifica and inquired on a Dodge Caravan. That was when I filled out an application. Cynthia who was in the office came back and told me I was approved for a first time car buyer. Then she went back and got Luis who explained that the approval was for $18,000 but because of my credit score I would at least need a $2000 down payment. He and Cynthia both said that my income was good but because it was from multiple sources if I had a co-signer who had at least $1800 from one job a montwith a $500 down payment. Man, they lied. I did have someone who made triple what they were asking. They said no because of his credit showing a repo. So I decided to check out there other vehicles. I found two that were a lot lower than my $18,000 approval and spoke to RyKeem. He placed me on hold to come back and say it wouldn't work. He said my approval was for only $9000. That doesn't make since they don't even have a vehicle on there site for $9000. What really angers me is I spoke to them before I went out there and man they sold me on the as long as you have income you will be approved. What they did was feed me one lie after another. My income alone was $3800. I should have been approved with that. Please don't go there and let them string you along.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 615AutoSales closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

615 Auto Sales makes buying a vehicle simple. Regardless of your credit status, contact 615 Auto Sales and they will work you to get in you in a car that fits your criteria and budget.

Primary Contact: Baylen Smith (Manager)
Business Started: 6/27/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

615 Auto Sales

Websites:
There are no additional web sites.

Contacts:

Jesse Hellem (President / Founder / CEO)
Marc Anglin (General Manager / Finance Manager)
Mitsy Harris (AP / AR / Title Clerk)