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A G Heating & Air Conditioning

560 inquiries |
Air Conditioning & Heating Contractors

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14620 Keswick Street
Van Nuys, CA 91405 | Get Directions

(800) 211-0708

http://www.agair.com

Monday - Sunday 7:00 am - 8:00 pm
24 Hour Emergency Service Available

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/25/2013 Brian W.

Incredible Incredible Incredible Incredible Incredible Incredible Incredible

Incredible. "I had an incredible experience with AG Heating & Air Conditioning. We had no heat at my condo for several days (temp. inside got to 35 degrees!). The reason it took so long to fix was because I made the mistake of going through another company first! After that other company charged me more than $700 over the course of their 3 trips to my condo to fix the same problem, when the issue still wasn't resolved, rather than use them for a fourth time, I called AG Heating & Air Conditioning. For starters, AG Heating & Air Conditioning picked up the phone (which is a huge plus). I explained to him my dilemma, and they had someone over within an hour. 30 minutes later, the problem was fixed, and we've had heat ever since. AG Heating & Air Conditioning even called me that night to make sure everything was OK. EXCEPTIONAL customer service & professionalism."

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A G Heating & Air Conditioning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A G Heating & Air Conditioning provides professional HVAC repair, installation and maintenance services. We also offer insulation, attic fan, thermostat, and whole house fan installation services.

Primary Contact:	Yitchak Giron (President)
Business Started:	2/23/1989
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 558220
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

AG Heating & Air Conditioning

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Insulation Contractors

Ventilating Contractors

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