AboutAirportParking.com

312 Arizona Avenue. 2nd Floor
Santa Monica, CA 90401
Phone: (877) 471-4111
Contact: Randy Becker - Director of Customer Service
Company ID: 100108302


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
01/05/2017
Customer Complaint: Parking lot was sold out. Lot attendant would not refund my deposit.

Company Response: Provided full refund to customer.
12/28/2015
Customer Complaint: I noticed two charges for $9.50 ea on 11/25 and 11/27, which are fraudulent charges.

Company Response: Customer needs to contact his bank and report card stolen with fraud attempts. .
08/17/2015
Customer Complaint: When I arrived I was told, without any prior notice, no parking available which caused me to obtain ... Read More

Company Response: Need more information from the customer re this claim.
07/10/2015
Customer Complaint: They advertised no booking fee, but charged me $5.00 booking fee after I booked.

Company Response: In a gesture of Customer Service I have cancelled the reservation and refunded the customer not only... Read More