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Ace Home Inspections

488 inquiries |
Home Inspection Services

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1390 East Theatre Lane
Hermiston, OR 97838 | Get Directions

(541) 561-6292

http://www.acehomeinspectionso...

Monday-Sunday: 12:00 AM-12:00 AM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/1/2017 jennifer b.

DO NOT USE THIS COMPANY

I contacted Paul when I was moving from out of state to Oregon. He inspected our place and said was immaculate. He listed a few minor repairs. 3 months later we are dealing with house leaks, faulty roof, mice, pack rats in attic- low and behold now black mold. There were several flags that another inspector said he would have noticed or mentioned in a report. Such as noticing suspected moisture had been in home before and a patch job to cover it or the slimy mildew in windows. The mouse scat was in every drawer, panty, and crevice- although it was not a "pest inspection" any sort of rational human would have mentioned this in a report as a general hazard. Literally, we are living in uninhabitable conditions and now our health is being affected. Do yourself a favor- pay extra- have someone flown in - whatever you have to do to protect you and your family. This inspector does not care nor take his job seriously. I do not normally review on sites- but I do not want this to happen to anyone else.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ace Home Inspections closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Ace Home Inspections provides professional, detailed home inspection services in Hermiston, Oregon and the surrounding communities. Contact us today at (541) 561-6292 we offer free estimates and affordable home inspections.

Primary Contact:	Paul Sendlinger (Owner)
Business Started:	4/12/1994
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Licensing

This company may be required to be licensed or certified for the services they provide. To check the status of this company's license or certification, please contact the Oregon Construction Contractors Board at 503-378-4621 or visit their website at search.ccb.state.or.ushttp://search.ccb.state.or.us/search/

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Other Categories:

General Building Contractors

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