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Active Innovations

553 inquiries |
Computer Software Services

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2950 Dunlap Circle North
Saint Paul, MN 55113 | Get Directions

(612) 968-2799

http://www.activeii.com

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/4/2021 Henry S.

Excellent experience

Graffco Inc. had an excellent experience with Active Innovations. We had an outdated Goldmine program and Mr. Florentz was able to bring us currently in a short amount of time so there was minimal downtime for our sales staff. Active Innovations also coordinated with our cloud-based computer company to get all of our software programs working in a compatible manner with the updated program.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Active Innovations closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Active Innovations is a leading business solution, systems & technology consulting firm. Committed to innovation, responsive to our clients' needs & focused on delivery of value, AI designs & delivers innovative solutions to complex business issues.

Primary Contact:	Erik Florentz (CEO)
Business Started:	1/1/2004
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Active Innovations, Inc.

Active Innovations Incorporated

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Computer Software Developers

Information Search Retrieval Services

Computer System Consultants

Computer Repair and Disaster Recovery

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