Active Plumbing & Rooter Inc ratings, reviews and complaints - Plumbing Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Active Plumbing & Rooter Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Active Plumbing & Rooter Inc offers licensed and experienced plumbing services including drain cleaning, leak detection, water heater installation and/or repair, plumbing fixtures, and Active Plumbing is also a licensed general building contractor.

Primary Contact:	Devin Mielkie (CEO/President)
Business Started:	2/14/2020
Social:

About Active Plumbing & Rooter Inc

We are a family-owned business servicing Most of Southern CA With over 35 years of experience in the plumbing industry, our team headquartered in Norco, CA have the professionalism homeowners, contractors, and property managers require to maintain and make any repairs to their plumbing fixtures. Active Plumbing offers high quality and affordable plumbing services to all our customers and are 100% committed to providing households with the best service and products available. When it comes to any plumbing problem you may encounter, Active has got you covered 24/7!

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Licensing

California State Contractors License Board

Verified License

License Number: 1077791
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Scott Douglas (RME)

Jill Klein (Manager)

Reputation Report

Active Plumbing & Rooter Inc

Complaints and Resolutions

Other Information