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Adriana's Insurance Services Inc.

  1,489 inquiries |
Insurance Agents and Services

9445 Charles Smith Avenue
Rancho Cucamonga, CA 91730
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(888) 290-4040


Monday - Friday: 9:00 am - 7:00 pm
Saturday: 9:00 am - 5:00 pm

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some complainants allege false advertising insurance coverage is misrepresented quotes are not honored or policies are cancelled without notification. Other customers complain they encounter difficulty obtaining refunds after canceling policies or in some cases the company continues deducting money from bank accounts or charging credits cards after cancellation notices are received. Several complainants allege that company personnel are unprofessional or rude and unable to resolve billing problems or that once fees are paid the company explains they are brokers and are not providing actual insurance services. ~~The company responds to some complaints by explaining coverage policies or claims procedures. In some cases concerning billing disputes the company provides an itemized breakdown of premium payments. Some refunds or partial refunds are issued. The company has failed to respond to some complaints.

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Complaint Closing Statistics

0 complaints against Adriana's Insurance Services Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Adriana's Insurance - a California Insurance Agency, is characterized by excellent customer service and a personal touch. We specialize in providing quality low-cost insurance with exceptional service.

Primary Contact: Leticia Diaz (Customer Service Manager)
Business Started: 2/8/1996

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California Department of Insurance

Verified License

License Number: 0D36821
Status: Active

This company also advertises tax preparation services. In California persons offering tax preparation services are required to be registered with the California Tax Education Council. For the most up-to-date information regarding license status consumers may contact the CTEC by calling (877) 850-2832 or visiting their website at

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

With hundreds of auto insurance companies writing policies offering a variety of coverage options shopping for a policy has become such a confusing ordeal that many people don't bother to comparison shop ending up paying more than they need for premiums. Driving expensive high-performance cars getting stopped for moving violations putting a lot of miles on your car each year and having a young driver at home can run up your insurance costs sharply. But how big a premium you pay also depends on the levels of coverage you buy so consider your choices carefully. ~~You can also save money by combining policies with one carrier. Most owners with two or more cars will know that it makes sense to insure all their vehicles under one policy. You can also get a multi-vehicle discount if you insure a trailer or recreational vehicle on the same policy as your car. Also many auto insurers will reduce your car premium if you buy other coverage from them such as homeowners' and life insurance. But don't switch carriers unless the rates for the other policies are competitive. ~~Ask your agent about discounts available to auto owners that could help shave dollars off your premium. In most instances you'll have to inquire about the rate reductions for which you may qualify; agents don't always volunteer this information. ~Buy a car that costs less to insure. Expensive high-performance cars are fun to drive but they're costly to repair and the premiums can run two to three times higher than less expensive cars. Equip your car with safety gear. An approved alarm system or other devices that deter thefts can get you a savings of five to ten percent. Air bags for both driver and passenger can reduce injury and costly medical bills in an accident and may qualify you for a discount. ~~Maintain a good driving record. No claims or traffic tickets for 36 months may qualify you for a reduced premium. Drivers over the age of 50 with a clean driving record may also claim a rate reduction. Use public transit or a carpool to get to work. Drivers who hold their driving below 7 500 miles a year generally qualify for a discount and lessening or eliminating your use of a car to commute can trim your premium. Having a teenage driver in your home with a good academic record can qualify you for a discount. Also if your child attends a college that is more than 100 miles from home and doesn't take a car along that may qualify you for a discount. If you own more than one vehicle ( and your insurance company allows it) add the teenager to your policy as the occasional driver of your least expensive car - and make sure he or she drives that car only.~~Ask about broker fees. They may vary a great deal between companies. Buying directly from an insurance provider may save you money in the long run. Brokers may advertise lowest rates but broker fees may be costly. The lowest quote is not always the best.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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