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Advocate My Meds complaints

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2240 West Woolbright Road Suite 207
Boynton beach, FL 33426 | Get Directions

(877) 870-0851

http://advocatemymeds.com

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Total Amount in Dispute:
$209.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Advocate My Meds closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Advocate My Meds

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2/20/2023

RESPONSE: Complaint was not answered Amount in Dispute: $209.00 Amount Settled: $0.00

Customer Complaint

1/25/2023

Advocate My Meds - What a nightmare it is dealing with these people. 1.0. Any positive reviews must be from unsuspecting people. Here's the deal, I did a search for my med which costs around $36,000 per year and AMM site came up. I applied in November, paid my $60 and they began taking $49.95 from my bank account. I kept getting excuses and a runaround for two months when I discovered they were not affiliated with the manufacturer. I then quit the program and asked for a refund of the monthly payments. I applied directly with the manufacturer and was immediately approved to receive the medication for free. AMM billed me a third time but eventually refunded one month. I called today 1/24/23 to ask about the other two months and while on the phone noticed that they billed me again yesterday. Now they are transferring me to different people who say they have to transfer me to someone else. This program is designed to go to the manufacturers of your meds and get you approved to receive the meds for free while taking money from you every month. Do your homework and apply directly to the manufacturer of your medication and save yourself money, time, and headaches. Now I have to close my bank account. Good luck Resolution Sought Stop taking money from my bank account and refund what you have taken

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