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AE Recovery Inc.

  2,377 inquiries |
Automobile Reposession Services

44489 Town Center Way #D460
Palm Desert, CA 92260
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(760) 851-0956

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Company Rating


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Customer Reviews

based on 2 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2021

Very knowledgeable

If you could have a good experience with a repossession company... I guess this is as good as it gets. I looked up their address in Palm Desert and it was a PO BOX. I started to get a little anxious and jumped to conclusions when no one answered at noon. I started trying to find information and came across this site which got me more worried. I reached Amy after their lunch hour and she was very calm, courteous and knowledgeable - she explained not everyone gets their cars back and the address isn't given out to protect the banks cars, that's all... makes sense. My finance company later told me the same thing. Honestly they were very friendly at time of my car getting towed (bank mistake) and Amy was extremely helpful in helping me communicate with my finance company. They even had someone stay over a few hours to get me my car before the weekend. I had to get my "police release" and was told by riverside county deputies that these guys were one of the best. Also I was so flustered by all of this I lost my key to my car! I was embarrassed but they were very understanding and made me a key for a couple hundred dollars less than what the dealership wanted. When I arrived at the lot where my car was I was shocked... this is not a regular tow company. There were at least a hundred cars inside and everything was very clean and professional. I don't want to go through it again but it definitely made me realize there are nice people in all types of jobs. Thanks for being kind and helpful and even generous in a stressful situation. I decided to come back here and share my experience in case someone else starts to panic like I did - hope it helps.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

3 complaints against AE Recovery Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
3 Unanswered

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Other Information

Company Info

We offer reputable and professional repossession services in the Pacific Northwest and Southern California. Professionally owned and operated, we specialize in securing all types of collateral to fit your recovery needs.

Primary Contact: Johnathan Wheeler Graham (President)
Business Started: 12/20/2012

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Ashe-Everest and Associates Inc.

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Laura Jones (Vice President)