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Air Purifier Repair, Inc.

1,001 inquiries |
Air Cleaning and Purification Equipment Manufacturer

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7543 Woodley Avenue, Suite #102
Van Nuys, CA 91406 | Get Directions

(800) 705-7071

http://www.airpurifierrepair.c...

Monday to Friday 8am - 4pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/27/2013 Marcus J.

Great Service Great Prices

I have been using air purifiers for over 15 years (at one point I was a dealer) and whenever my machines broke down I would have the hardest time getting my machines fixed until I came along this company. Air purifier repair has been taking care of all my units for the past 5 years and they have been great. Parts are inexpensive and arrive within a few business days from my order and repairs are done right. I also like that they help me first troubleshoot a problem with my unit before actually sending it in for repair, it has saved me money in the past. I appreciate the great work they do and I will forever be a loyal customer. Thank you Air Purifier Repair team for all your help and support.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Air Purifier Repair, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Air Purifier Repair Inc. specializes in Repair or air purifiers of different brands. As well as selling part, accessories and brand new air purifiers.

Primary Contact:	Stan Solodukha (President)
Business Started:	1/1/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

AirPurifierRepair.com

Websites:
There are no additional web sites.

Contacts:

Roger Moura (Manager)

Addresses:

10153 1/2 Riverside Drive, Suite #215, Toluca Lake, CA, 91602

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