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Alex In-The-Kitchen, Inc.

532 inquiries |
Catering Services

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435 South Main Street
Burbank, CA 91506 | Get Directions

(818) 775-0590

Please call (818)775-0590 to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 41 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/22/2018 Joseph A.

Staff is very friendly. Food is terrific and my crew is always so happy whenever they see Alex's name on the call-sheet!

Company is always on time and most importantly they are always pleasant! Staff is very friendly. Food is terrific and my crew is always so happy whenever they see Alex's name on the call-sheet!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alex In-The-Kitchen, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

With 12 mobile kitchens, Alex Uceda has been serving the film and television industry for over 12 years. We pride ourselves in offering a wide range of menu options.

Primary Contact:	Alex Uceda (President)
Business Started:	3/27/2001
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Moonlight Catering

Alex In The Kitchen, Inc.

Websites:
There are no additional web sites.

Contacts:

Jesus Villegas (Executive Chef)

Alma Martinez (Event Coordinator )

Juliette Sparsa (Accounting Manager )

Addresses:

10460 Eton Avenue, Chatsworth, CA, 91311

20928 Itasca Street, Chatsworth, CA, 91311

7503 St. Clair Avenue, North Hollywood, CA, 91605

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