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All Valley Appliance

  451 inquiries |
Major Household Appliances Retail

72295 Ramon Road
Thousand Palms, CA 92276-3331
| Get Directions

(760) 343-2806

http://www.allvalleyappliancec...

Monday - Friday: 8:00am - 5:00pm Saturday - 8:00am -12:00pm Sunday - Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/15/2015

appliance repair rip-off

This company replaced a switch on the refrigerator and charged $181 for a $39 part and only moved the fridge to unplug it while spending 15 minutes of time-total labor was $105. The manager offered a refund of $45. I declined to have this swept under the rug. I wanted him to discipline the tech and to correct this from happening again. He said he would talk to the owner and she would contact me. Not a word from her and now my complaint goes out to the public.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against All Valley Appliance closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

All Valley Appliances provides sales & services of major household appliances, same day service on refrigerators, washers, dryers, dishwashers & garbage disposals - Whirlpool, Amana, Sears, Kenmore, Frigidaire, GE, Westinghouse, Magic Chef, etc.

Primary Contact: Cindy Purcell (Owner)
Business Started: 1/1/1963
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Licensing

CA Bureau of Household Goods and Services

License Number: A-43359
Status: verified

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

A Action Appliance Repair Co.
A Action Appliance City

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.