All-Ways Moving & Storage, Inc. ratings, reviews and complaints - Moving and Storage Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against All-Ways Moving & Storage, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

When you are looking for a reliable moving company in Laguna Hills, you can count on All-Ways Moving & Storage. We have been serving the beautiful community of Laguna Hills since 1980.

Primary Contact:	Steve Harvey (President)
Business Started:	12/26/1979
Social:

About All-Ways Moving & Storage, Inc.

William Harvey founded All-Ways Moving and Storage in 1980 and ever since it has stayed a family business. He passed down his business to Jeff and Steve Harvey who run operations today. We love being a part of the Laguna Hills community and helping people get started on a new chapter in their lives in a new place. We are happy to use our knowledge and expertise to help you have a seamless and stress-free moving experience.

We are dedicated to providing high quality moving and storage services for customers moving both locally and long distance. All our staff is extensively trained in both residential and commercial moves. No move is too difficult for All-Ways Moving & Storage. Let us know how we can make your move as easy as possible. Call our office today for moving assistance.

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

As of May 26, 2011 this company is licensed to perform intrastate moving services.
Carrier ID: MTR0190446
Carrier Status: Active
Carrier Name: ALL WAYS MOVING AND STORAGE INC.
Carrier DBA: ALL-WAYS MOVING & STORAGE

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

All Ways Moving & Storage, Inc.

All Ways Moving and Storage, Inc.

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Contacts:
There are no additional contacts.

Reputation Report

All-Ways Moving & Storage, Inc.

Complaints and Resolutions

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