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Alonzo's Flooring

222 inquiries |
Flooring Contractors

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4728 West Redding Avenue
Visalia, CA 93277 | Get Directions

(559) 280-2528

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/26/2015 ernest n.

I had them do my whole house in Bamboo flooring.

I called they came out and gave me a quote for 2500sq.ft. I accepted the quote and we set a date to start. They came on time and prepared to work. They answered all my questions and he had done his homework on my Bamboo floor. He took 7 days to lay almost 2500 square feet. They worked hard and made sure there was no mistakes. I highly recommend Alonzo's Flooring. He is a very smart and experienced worker.. I would hire him again..

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alonzo's Flooring closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Alonzo's Flooring, A Partnership provides professional flooring and floor covering installation and services in Visalia, CA and surrounding areas.

Primary Contact:	Nabor Alonzo (General Partner)
Business Started:	1/14/2015
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Licensing

California State Contractors License Board

Verified License

License Number: 1000160
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Alonzo's Flooring, A Partnership

Alonzos Flooring

Websites:
There are no additional web sites.

Contacts:

Carmelo Martinez (Qualifying Partner)

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