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Reputation Report, Inc.

  1,798 inquiries |
Online Retailers

410 Terry Avenue N
Seattle, WA 98109
| Get Directions

(866) 216-1072

24 hours 7 days a week

Company Rating


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Customer Reviews

based on 42 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

774 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/11/2022

They supposed to treat customer equally instead to serve customer according to their desired. Violate equally opportunity law.

This store had seriously discrimination regard customer. Cashier told me she closed then continued receive customer for check out. I reached out another guy to help me he hold me few minutes then he told me "go to line up that's it". I try to talk to manager Jeremi he told me he can't disclose anything and nothing was done but told me to leave . It is not solved probably and will continued happened. They supposed to treat customer equally instead to serve customer according to their desired. Violate equally opportunity law.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

774 complaints against, Inc. closed in last 3 years.
Complaints Type of response
9 Making a full refund, as the consumer requested
0 Making a partial refund
11 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
752 Unanswered

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Other Information

Company Info Inc. is an ecommerce company that offers customers low priced items and a wide variety of products.

Primary Contact: Jeffrey Bezos (Founder, President, CEO & Chairman of the Board)
Business Started: 7/5/1994

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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