Find a reputable business?

Reputation Report

American Alliance HVAC Services, Inc.

1,053 inquiries |
Air Conditioning & Heating Contractors

File Complaint

76 Bridgeport
Irvine, CA 92620 | Get Directions

(714) 838-4959

Monday - Friday 8:00am - 5:00pm Saturday 9:00am - 3:00pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/19/2020 Rob W.

Mike Alkhasov is not an honest man. He cost me a lot of money. Had to call another company to fix his work.

Mike put in new condenser unit and mixed two types of freon. He never came back to fix problem. I was out over $2000 dollars.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against American Alliance HVAC Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A family owned and operated HVAC Company since 1989, American Alliance HVAC Service specializes in residential and commercial heating and cooling repairs, maintenance and installations.

Primary Contact:	Mike Alkhasov (President/CEO)
Business Started:	6/5/1989
Social:

Interested in American Alliance HVAC Services, Inc. ?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 988042
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

American Alliance Hvac Service Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Ventilating Contractors

Addresses:

2931 South Main Street, Santa Ana, CA, 92707

P.O. Box 715, Tustin, CA, 92781

52 Bridgeport , Irvine, CA, 92620

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile