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This company's business is a retail/wholesale precious metals dealer.
The rating assigned to a business is determined by our composite score of such factors as its type of business…
Proud member since 03/15/2011This company is a Charter Member of Business Consumer Alliance.
This company is a Charter Member of Business Consumer Alliance.
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based on 8 reviews.
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
Responses to complaints over the last 3 years:
Total: 1 complaint
Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding government actions at this time.
BCA has no information regarding advertising review at this time.
The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.
A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.
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