American Craftsman Restoration ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Craftsman Restoration closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

American Craftsman Restoration is providing general building contractor services specializing in water, wind, fire and emergency restoration services.

Primary Contact:	Michael Cosley, Jr. (President)
Business Started:	12/1/1986
Social:

About American Craftsman Restoration

American Craftsman in Valencia CA serves local households and companies with integrity, loyalty, and professionalism. We provide service, maintenance, and repair services, specializing in restoration damages caused by fire and smoke, water, or wind damage and other such conditions due to natural or weather-related causes. With over 21 years of experience in the business, we've created a company consisting of certified and experienced water, wind, fire, and emergency restoration service providers to ensure your safety and bring your peace of mind. Our services are affordable, reliable, and of the highest quality.

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Licensing

California State Contractors License Board

Verified License

License Number: 731308
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

American Craftsman

Americraft Constructors, Inc. dba American Craftsman

Websites:
There are no additional web sites.

Contacts:

Emily Robinson (Receptionist)

Gina Moradzadeh (Finance Manager)

Americraft Constructors

Customer Service

Nancy Warren (Accounting)

Other Categories:

Fire Damage Restoration Services

Water Damage Restoration Services

Mold Inspection and Remediation

Reputation Report

American Craftsman Restoration

Complaints and Resolutions

Other Information