(901) 537-8000
http://www.ahs.com/homeowners/
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based on 16 reviews.
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Showing 16 recent reviews for American Home Shield
Most Recent Oldest
Posted on 10/5/2022
American Home Shield Service (AHS)
I have had several Home Warranty contracts with several different companies but AHS is by far the worse I've ever dealt with. Once a service request has been made it takes excessive time to get a repair technician to respond and if there is any problem and you have to call AHS all you can get is a call center where the representatives barely speak English and understand less. All they can do is read from a script and don't seem to be able to help. When you ask to talk to someone from the escalation center they consistently tell you that the escalation center is too busy to take your call and and they say they are sending a message to the contractor to call you which they never do and you are left with no service. If they are your last resort to get a home warranty don't go without.
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Posted on 12/8/2021
Take no for an answer. Understand people have lives and cannot answer their phone at any given moment. Do not blow their phone up with calls
I was constantly getting calls about renewing my home warranty. After many calls, I decided I did not wish to renew my home warranty through American home shield. Not only did they try not taking no for an answer, they are STILL calling me. Harassment at its finest.
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