American Mortgage Finance ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Mortgage Finance closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

American Mortgage Finance Company specializes in mortgage lending services and has a knowledgeable staff on hand waiting to assist with any questions you may have.

Primary Contact:	Alex Aras (Vice President)
Business Started:	12/13/1993
Social:

About American Mortgage Finance

American Mortgage Finance was founded in 1993. Our company offers a comprehensive selection of mortgage financing options to first-time homebuyers and individuals looking to refinance.

Our loan officers are best in the business and always put our customers best interest first to make the home financing process a great experience. We provide our customers with the highest levels of service in our industry: fast application-to-closing times, common-sense underwriting and an unequivocal desire to provide our communities with ethical financing.

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Licensing

California Department of Real Estate

Verified License

License Number: 01176580
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Avalon Home Loan

Nationwide Home Loan

Avalon Home Loan Corp.

American Real Estate

American Real Estate & Mortgage

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 17123, Beverly Hills, CA, 90209

Reputation Report

American Mortgage Finance

Complaints and Resolutions

Other Information