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American Tire Depot - North Hollywood

124 inquiries |
Automobile Tires Retail

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6424 Laurel Canyon Blvd
North Hollywood, CA 91606 | Get Directions

(818) 285-4955

http://www.americantiredepot.c...

M-F: 8:00am - 6:00pm
Sat: 8:00am - 5:00pm
Sun: 9:00am - 4:00pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/17/2019 Martin M.

Never going back again

Not happy at all.... (1) two tires were not a enen balanced (2) valve stems were not changed till I complained then they were all mismatched (3) appointment was at 430 and car was not taken In till 540 (4) asked to have tired aired to 44lpsi and they were at 37 Very passed and will take this up with your corporate

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Tire Depot - North Hollywood closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We carry the top tire brands including Bridgestone tires, Pirelli tires, Michelin tires, B.F. Goodrich tires, Goodyear tires, Dunlop tires, Firestone tires and Hankook tires at prices comparable to no-name "discount tires."

Primary Contact:	Customer Service
Business Started:	9/18/2000
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 223191
Status: Valid

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Ara Tchaghlassian (Owner)

Addresses:

16201 Commerce Way, Cerritos, CA, 90703

6420 Laurel Canyon Blvd, North Hollywood, CA, 91606

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