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American Veterans Aid complaints

1717 West Orangewood Avenue, Suite G
Orange, CA 92868
| Get Directions

(877) 427-8065

http://www.americanveteransaid...

Contact American Veterans Aid for business hours; (888) 438-2073

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Total Amount in Dispute:
$3,375.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against American Veterans Aid closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against American Veterans Aid

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4/26/2020

RESPONSE: Complaint was not answered Amount in Dispute: $1,575.00 Amount Settled: $0.00

Customer Complaint

3/31/2020

Agreed to a flat fee service for this company to assist in getting Aid and Assistance for my mother. Jumped through many hoops and provided many sensitive documents for them and then all contact from them stopped. Have heard nothing for 1 month and they will not return emails or phone calls. Resolution Sought Return my investment of $1575.00 for their unprovided service.

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8/13/2017

RESPONSE: Complaint was not answered Amount in Dispute: $1,800.00 Amount Settled: $0.00

Customer Complaint

7/21/2017

My mom gave your company close to 1800.00 to expedite her VA aid. This was back in early 2014. We have called left messages and no response. Little did my mom know you are not affiliated with the VA. I now have the real Veterans association looking into this. We have been advised to hire an attorney. My mom dropped the ball as she got frustrated with your lack of service. Resolution Sought Refund my mom her money she paid you

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