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Americor complaints

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http://www.americor.com

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Total Amount in Dispute:
$31,413.00

Total Amount Settled:
$0.00

Complaint Experience

63%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

8 complaints against Americor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
4	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
3	Unanswered

8 complaints against Americor

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3/5/2024

RESPONSE: Complaint was not answered Amount in Dispute: $3,002.34 Amount Settled: $0.00

Customer Complaint

2/8/2024

We filed a debt consolidation with Americor. It was supposed to be done MONTHS ago. We have asked and asked for answers on our last settlement and were not given answers. When we asked for answers the debt in question was 2349. The debt is now 3002.34 and rising at a 5.75 daily interest rate - which they JUST told me about at almost 5p! We have been asking for answers since September! Resolution Sought settle my debt for me and get it back to where it was! I should not be responsible due to their lack of negotiations.

2/23/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/30/2023

They claim to be a consolidating company but twice on two different credit cards that wasn't even supposed to be in the program because the credit limit was only $400 and then they sent me a email stating they had negotiated with the company and settled for $1300 when I only had a $400 credit line so that would be impossible. They were trying to get money to Put in their own pockets. they promised to address first Franklin financial. It was my number one concern to me . I got a summons in the mail being sued by them because Americore had not even so much as contacted them at all . Therefore, I am closed all dealings with them, and had to take care of my debt myself. Resolution Sought Just report them as a fraudulent company to warn others about their shady promises to consolidate your bills and help you when that is not their intentions whatsoever. they want to take a vantage of you and get as much money from you as they can before you figure it out.

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