Do not buy from these thieves!
When I was first looking for a DTG printer, I settled on the Anajet because of the huge amount of attention I received from their Sales Director, Josep and his supporting team. Fast forward 2 years, and the contrast in levels of service, as an existing customer now, could not be more stark.
Despite numerous amounts of emails to Josep and other folks at Anajet, my emails go unanswered. I paid almost $20,000 for the mP5, spent even more money attending the training in Costa Mesa, and several thousands of dollars during ownership of the machine. My reason for buying the mP5 over other machines, is mostly attributed to that it was marketed as a great machine for folks with no experience in the printing industry, and only required 1 day of training to operate and maintain it. Lies…. And something Josep and the Anajet team are completely aware of. This machine should NEVER be sold to Lehman’s, looking to enter the DTG space, with no printing experience. If you’re a start-up and cannot afford to hire a fulltime print operator, do not make the same mistake I did and purchase this printer. I used to think that you only regret things you haven’t done. Purchasing the Anajet is one of a few regrets of things I HAVE done. You will spend so much money just keeping the machine from breaking, it will end up breaking you! Temperamental doesn’t begin to describe my experience with this inherently faulty piece of equipment.
What’s worse, is that if you’re a start-up and don’t have a steady stream of orders coming through, you have to use the printer several times a day, just to stop it from breaking. And then when something small goes wrong, and you don’t know how to fix it, you end up running several print tests in order to work through fixes, and it becomes a vicious circle. Each print head clean uses around 1 of ink, so if you are to do 3 print head cleans per day, over the course of 1 month, that’s a full set of cartridges burned through, simply making sure the machine doesn’t break. And at over $500 for a full set of cartridges (from the local distributor), it gets very expensive to keep the machine running.
My advice to anyone, is DO NOT BUY from this company. They’re sharks. They’ll take your money and run, and when the going gets tough, you will not hear from them. They’ll simply ignore you. Disrespectful, thieving bunch of clowns, especially their head of sales.
Nick - Funky Camel