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Anderson Avenue complaints

8930 Moore Park Run
Duluth, GA 30097
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(866) 493-5150

http://www.andersonavenue.net/

Monday-Friday 9 am to 5 pm

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Total Amount in Dispute:
$2,595.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

7 complaints against Anderson Avenue closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
7 Unanswered

7 complaints against Anderson Avenue

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8/22/2019

RESPONSE: Complaint was not answered Amount in Dispute: $305.99 Amount Settled: $0.00

Customer Complaint

7/29/2019

Placed an order on July 11, 2019, Anderson Avenue charged my credit card on July 12, 2019. I have not received a shipping update or order status update. Left voice messages and no one has returned or contacted me with any update. Resolution Sought I would like a call back with a status on my order or a credit back to my CC if the item is no longer available.

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8/8/2019

RESPONSE: Complaint was not answered Amount in Dispute: $125.00 Amount Settled: $0.00

Customer Complaint

7/15/2019

Pure fraud! At first I gave them the benefit of the doubt on my customized car seats ordered in March. It is now July and they won't respond to multiple emails or calls. I really wish I'd done my research on these crooks before ordering! Resolution Sought Fill my order or refund me! Because I don't expect either to happen at this point, I'm having PayPal reverse the charge.

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