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Angels Embrace Home Care

517 inquiries |
Home Health Services

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57552 Town Center Way, Suite D 425
Palm Desert, CA 92260 | Get Directions

(760) 595-5558

http://angelsembrace.us/

Mon-Sat - 8:00AM to 8:00PM

Company Rating

AAA

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Customer Reviews

based on 10 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/24/2020 Ann W.

I would recommend Angels Embrace to anyone else who may be looking for home health care services.

In regards to service from Angels Embrace Home Health Care I'm very happy with the provider we have from Angels Embrace. She's just wonderful. I'm happy with the service from Linda in Yucca Valley. She's very kind, helpful and understanding. I would recommend Angels Embrace to anyone else who may be looking for home health care services.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Angels Embrace Home Care closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We specialize in all forms of care ranging from companion level care all the way up to end of life/hospice care. We provide hourly or daily shifts and we have the capability of matching our clients with the perfect caregivers.

Primary Contact:	Linda Mellinger (Operations)
Business Started:	7/10/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Angels Embrace Home Health Care, LLC

Websites:
There are no additional web sites.

Contacts:

Melissa Johnson (Owner)

Jen Mellinger (Vice President)

Other Categories: