Find a reputable business?

Reputation Report

Antique Restoration By Mauro and Franco Fallani And Sons

429 inquiries |
Antique Repair and Restoration Services

File Complaint

670 West 17th Street Unit F4
Costa Mesa, CA 92627 | Get Directions

(949) 722-9882

http://www.antique-restorers.c...

Monday - Saturday: 9:00 am 6:00 pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/12/2019 Dinah P.

Definitely Recommend him!

The door to an antique Swedish clock was shattered in 3 different places and he repaired it. Repairs were completed in a timely fashion. He did very well and I'm very satisfied. He did a perfect job to a difficult repair. I would definitely recommend him.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Antique Restoration By Mauro and Franco Fallani And Sons closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our specialty is the French Polish family recipe which is done by hand. We also do many other finishes such gold leaf , silver leaf ,water base and more . The founder of of our trade, Agostino Fallani, from Via Dei Serragli in Florence, Italy.

Primary Contact:	Franco Fallani (Owner)
Business Started:	1/1/1992
Social:

Interested in Antique Restoration By Mauro and Franco Fallani And Sons?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Fallani & Son

Websites:
There are no additional web sites.

Contacts:

Mauro Fallani (President)

Customer Service

Addresses:

660 West 17th Street Unit F-4, Costa Mesa, CA, 92627

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile