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ApplianceFixits.com

272 inquiries |
Major Household Appliance Repair Service

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200 Main Street
Hilton Head Island, SC 29926 | Get Directions

(843) 810-6467

http://www.appliancefixits.com

Company Rating

CCC

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/12/2023 Linda H.

Never use this company.Appliance Fixits.

Never use this company. Read many reviews I found on a site this am after my concerns.Contact with the technician/company was unreal as it seldom happens for them to return a call (my experience).. Appointments never on time and I lost 2 days pay, one last week and one today. Technician rude, walked into home w/out knocking or ringing door bell. No business card or receipt even tho I asked both different days. Did not change part on my washer, but did bring a *Used and moldy part in case mine needed replacement. A senior on Medicare. Just total frustration with the technician who said they don't get paid for customer service as answering so many calls they receive and are so over booked. Just warn you family and friends to never use Appliance Fixits if your experience was not satisfactory. Tried first load with one piece of clothing. Washer has never leaded, not the reason for the service, something else. Service was only for a part due to washer not spinning 100% of water out of line.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ApplianceFixits.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is major household appliance repair service.

Primary Contact:	Benjamin Mares
Business Started:	N/A
Social:

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Licensing

In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation.

For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 999-2041.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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