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Associate Taxi

  41 inquiries |
Taxicab Companies

790 Plymouth Ave S
Rochester, NY 14608-2738
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(585) 232-3232

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/26/2020

I have experienced many issues with this taxi service, from them not showing up at all, all the way to drunk drivers. I have called the company numerous times to find a resolution. It is always an issue to get a supervisor or manager on the phone, and when I finally did he simply said he can not explain why there are so many issues and proceeded to hang up on me. They way they treated a paying customer is ridiculous especially when I have been using there services twice daily over the last 3 months. I'm not looking to get paid or refunded but as a business they need to be held accountable for their actions.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Associate Taxi closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is Taxicabs

Primary Contact: Averille Moore (Owner)
Business Started: N/A

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

There are no additional DBAs.

There are no additional web sites.

There are no additional contacts.