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22651 Lambert Street, #102
Lake Forest, CA 92630
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(800) 724-8141


8am-5pm PST Monday through Friday

Company Rating


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Customer Reviews

based on 2 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/26/2014

Auto-Pom exceeded my expectations

I purchased an extended warranty for my BMW through Auto-Pom and they came through time and time again covering 95% of the issues I had with my car. From small things like ignitions coils to complete engine and transmission replacement. Auto-Pom formed a relationship with my dealer, so whenever I had issues with my car, I would simply drop it at the dealer, and the dealer and Auto-Pom worked out all the details of the repair. The dealer would then call once my car was ready to pick up. Auto-Pom exceeded my expectations and I will always purchase extended warranties with them whenever possible.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against auto-POM! closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Through our vehicle protection plans (commonly called extended auto warranties) we can offer the consumer peace of mind and financial protection for mechanical breakdowns while increasing the resale value of their vehicle

Primary Contact: Michael D. Jones (CEO/President)
Business Started: 7/31/1992

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California Department of Insurance

Verified License

License Number: 0H84408
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Steele & Jones, LLC.

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There are no additional contacts.

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