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Automattic Inc.

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Information Search Retrieval Services

60 29th Street #343
San Francisco , CA 94110
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(877) 273-3049

http://www.wordpress.com

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Company Rating

AA

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Customer Reviews

based on 1 review.

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Complaint Experience

50%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/19/2019

Due Process

A website got my number and information from a 270 227 1058 number but could not provide me with any other information I feel my information has been provided to the black web.

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Complaints and Resolutions

Total Amount in Dispute:
$99.00

Total Amount Settled:
$99.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

2 complaints against Automattic Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

WordPress.com is a hosting platform that makes it easy for anyone to publish online. You don’t have to download software, pay for hosting, or manage a web server.

Primary Contact: Kris Karkoski (Happiness Engineer)
Business Started: 10/6/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

WordPress.com
WordPress

Websites:

Contacts:

Andrew Spittle (Happiness Engineer)
Matt Mullenweg (CEO)
Paul Sieminski

Other Categories:

Addresses: