104 inquiries | Automobile Exhaust System Repair
(917) 929-6200
Company Rating
B
Customer Reviews
based on 1 review.
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I would expect better attitude towards someone who has spent over $400.
My fiancee took his jeep to this place for a new exhaust system to be done. After work was completed and he got home, he inspected it all and noticed the guy had put the o2 sensor on the catalytic convertor directly touching the transfer case. I, a very knowledgable female when it comes to cars, took our jeep back the very next day asking for them to fix it the way they did our buddies jeep, and he gets extremely disrespectful towards me, saying that he's going to call the cops for trespassing because he was upset that I knew what I wanted and how I wanted it done. He kept telling he will talk with my fiancee because he wasn't going to deal with me, mind you, my fiancee was currently at work. The owner was just extremely disrespectful. As a customer and a lady, I would expect better attitude towards someone who has spent over $400 on a service you made a mistake with. I don't appreciate being belittled by a man and being told if I know so much about it, I should do it myself. Trust me, if I wanted to, or even knew how to do an exhaust system, I would have done it myself, but I don't know much about installing them, so I'd rather a shop do the work for me. Honestly, I would give no stars if possible.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business provides automobile exhaust system repairs.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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