based on 2 reviews.
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
2 recent reviews
Avis Budget Group, Inc.
Posted on 12/2/2019
Make sure their employees have provide better customer service, make customers feel important, and ensure the customer is satisfied
When purchasing a rental car through Budget at the Kalamazoo/Battle Creek airport, we had to check-in at the Avis section and the check-in clerk Arnold was awaiting behind the desk. When we approached, we were not greeted, just asked for my driver's license. He then proceeded to check us out, did not notify us of the charges, did not go over anything about renting the vehicle or the rental agreement, he just handed me the agreement & told me to initial and sign. After the payment, he then handed us the keys and did not inform us on where the car was located or how to get there until we asked. Then when we proceeded to go the wrong way, he did not even bother to say anything. This was my first time renting a vehicle and the customer service I received was horrible. I will not go through Budget/Avis again and I will notify others of this experience as well and advise them to go elsewhere.
Was this Review…?
Flag This Review
Posted on 6/3/2019
Shut down exterminate rebuild flooring walls in office
Avis budget on 10th St W & Ave K-8 has termites, Roaches , Holes in floor, no type of fire equipment no Fire Alarm Dead rodents in basement unhealthy non professional business office
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request.
Explain why you feel it is inappropriate:
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions,
get quotes and more. Don't have an account?
Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions,
get quotes and more. Already have an account?
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.