Backyard Golf & Games, Inc ratings, reviews and complaints - Landscape Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Backyard Golf & Games, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Backyard Golf & Games, Inc. is a fully licensed, bonded, insured supplier and installer of synthetic putting greens and premium lawns. Enjoy hours of fun with family and friends in the comfort and convenience of your own backyard.

Primary Contact:	Tammera Woolery (Office Manager)
Business Started:	10/22/2002
Social:

About Backyard Golf & Games, Inc

Backyard Golf & Games Inc. has over 10 years experience and offers personalized service in providing synthetic grass, putting greens, lawn installation, lawn turf, putting green installation, and sport count installation in Santa Ana, San Clemente, Newport Beach, Santa Margarita, Anaheim, Orange, and surrounding areas. We'll work with you to develop a unique design for your personal putting green. We do this by turning undesired and unused areas into beautiful showpieces to provide hours of family entertainment.

We are also recognized as a preferred Vendor for The Orange County Metropolitan Water District Rebate Program. With over 13 years experience and more than 2000 installations throughout Southern California, including commercial installations at Roger Dunn Golf Shops, the Huntington Beach Fire Department, and Cleveland Golf Studio.

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Licensing

California State Contractors License Board

Verified License

License Number: 827582
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Chris Johnson (Owner)

Tim Gallagher (Sales/Project Manager)

Trent Christ (Sales/Project Manager)

Sandy Barratt (Administration)