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Bawell Health Water, LLC complaints

102 NE 2nd Street Suite 326
Boca Raton, FL 33432
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(800) 771-7019

http://www.bawellwaterionizers...

Monday-Friday: 10:00 AM-10:00 PM (EST)
Sunday: 4:00 PM-10:00 PM

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Bawell Health Water, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Bawell Health Water, LLC

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11/20/2017

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/16/2017

I have called and left a message for a return call 4 times and and email one time. I can not get a return call. This leak ruined my cell phone. Resolution Sought I just want a resolution for the leak. We love the unit and use it daily.

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Company Response

11/16/2017

Hello If you have a leak check the lines make sure they are tight, also check filters, see attached. Call or send an email for help. http://www.bawellwaterionizers.com/aboutus.html#contact Thank You

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Customer Rebuttal

11/20/2017

We are working with the company for a resolution. Thank you.

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