Benevolence Escrow ratings, reviews and complaints - Escrow Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Benevolence Escrow closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Benevolence Escrow has been proding escrow services since 2007. The goal as a company is to provide customer service that is not just the best, but legendary!

Primary Contact:	Nancy Lopez (President)
Business Started:	2/20/2007
Social:

About Benevolence Escrow

We are the escrow team that goes the extra mile everytime. If there's ever a challenge we'll help you find a solution.

You'll always be greeted with a smile. Our staff will always treat you and your clients with dignity and respect.

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Licensing

California Department of Business Oversight

Verified License

License Number: 9632461
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Benevolence Escrow, Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Eloisa Menchaca (Escrow Assistant)

Pamela J. Chavrin (Account Executive)

Vanessa Espinoza (Escrow Assistant)

Reputation Report

Benevolence Escrow

Complaints and Resolutions

Other Information