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694 West Foothill Blvd.
Monrovia, CA 91016
| Get Directions

(626) 256-1249

http://www.bt-store.com

Monday through Friday: 8AM - 6PM
Saturday: 10AM - 1:00PM
Sunday: Closed

Customer Rating

based on 5 reviews.

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Customer Reviews

Showing 5 recent reviews for Best Travel Store, Inc.

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Posted on 5/5/2020

very disappointed

very disappointing with these people,be careful these people will charge you,pretending its a fare difference,meanwhile the airline did not charge me a dime

Posted on 12/14/2014

DO NOT USE THEM

The officers of this travel agent are scammers. RUN AWAY FROM THIS ONLINE AGENT. DON'T USE THEM. I booked a flight from them to travel from April 21st to June 1, 2014 for a price of $1,489.90, less than an hour later I called to change the date from April 21st to May 29th for same the price on their website. First the sent an email that bank denied by credit card. I called bank right away and was informed my purchase was not denied. I later find out that was their way to hack up the price if I delayed on acting on the email. After I receive the E-ticket and try to reserve a seat I discovered that my ticket reads April 21st to April 29th. They charged the same amount for 8 days trip rather than six weeks trip. I contacted them by email, they called and left message on my voice mail and sent several emails promised to fix their error once I arrive at my destination with no charge to me. I contacted the airline myself tried to change the date but was informed that the agency will be the only one to make the change because it was a discounted ticket. After several emails and phone call I believe those SCAMMERS. After I arrived at my destination I contacted them, they completely changed tune and told me to do whatever I want to do. I end up making extra expenses of over $1000 in a foreign country to change my return ticket. I sued them in San Francisco Bay Area where I live after they refused to reimburse me. Initially they refused to accept my lawsuit, when they finally did, they talked tough that they will see me in court but then sent a letter to the court citing a paragraph in their website that they can only be sued in Los Angles County CA. RUN AWAY FROM THESE SHADY PEOPLE.