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Beverly Diamonds

2,162 inquiries |
Jewelry Retail

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550 South Hill Street Suite 665
Los Angeles, CA 90013 | Get Directions

(855) 906-6185

http://www.beverlydiamonds.com

Mon - Thu: 10:00 am - 6:00 pm
Fri: 10:00 am - 2:00 pm PST
Online 24/7

Company Rating

AAA

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Customer Reviews

based on 19 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/19/2016 Andre O.

Customized diamond engagement ring created perfect

I cannot say enough of how well Beverly Diamonds worked and communicated with my fiancé and I to create a diamond engagement ring from a design of a ring that we wanted.I was able to contact them over the few weeks we communicated by phone and e-mail with no problem to make my fiance's dream come true.The ring was made perfect and shipped to us over night delivery at no cost to us,thank you again for your professional service.I would purchase more jewelry from Beverly Diamonds for reasons of professionalism and reasonable costs.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Beverly Diamonds closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

All fine Jewelry items at Beverly Diamonds goes through strict quality control checks. We offer only the best diamond selection and each and every single diamond is graded by our certified diamond gemologists.

Primary Contact:	David Jordan (Company Manager)
Business Started:	8/2/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:

http://www.beverlydiamonds.com

Contacts:

Jack Donald (Customer Service)

Michael S. (Co-Owner)

Jonathan Prince (Manager)

Addresses:

550 South Hill Street Suite 542, Los Angeles, CA, 90013

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