Moving and Storage Companies
Monday - Friday
8am - 5pm
based on 1 review.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Move from Hell!
Our move from hell kicked off with Carlos telling us that we would have to pay more. I don't know if he thought we'd just be good little idiots and pay him some cash but we refused as we had a binding estimate. It went down hill from there. They broke things almost as if on purpose. But the highlight was the purposeful offloading of my personal computer at the warehouse which the driver, Miguel, did not see fit to inform us until I began looking for the computer. Also, my husband's locked file cabinet, which had been wrapped, arrived UN wrapped and UN locked. I have now had to pay to have our credit frozen. Also, thanks to them, I had to miss an important dental visit as I could not leave my hubby to deal with them alone. I am very angry and feel very betrayed by what was supposed to be a good company. Please DO NOT USE!!!
BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
Since 1924, Beverly Hills Transfer and Storage has been Southern California's premiere full-service moving and storage company.
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Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867. For businesses outside of California, please check with the agency that regulates this industry.For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist
BCA has no information regarding government actions at this time.
We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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