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Big J's Air Conditioning & Heating

Member | 1,035 inquiries |
Air Conditioning & Heating Contractors

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3961 Camino San Miguel
Palm Springs, CA 92264 | Get Directions

(760) 285-3649

http://www.heatingandcoolingpa...

Monday - Friday 7:00 AM - 5:00 PM

Company Rating

AAA

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Customer Reviews

based on 11 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 06/19/1981
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/6/2018 Cecilia P.

Joel was very easy to work with. Quotes on time. Arrival to repairs on time, clean and courteous work. He was highly recommended to me by my neighbor. Quality work with reasonable costs.

Joel was very easy to work with. Quotes on time. Arrival to repairs on time, clean and courteous work. He was highly recommended to me by my neighbor. Quality work with reasonable costs.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Big J's Air Conditioning & Heating closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Big J's A/C & Heating offers residential and commercial A/C & Heating solutions, refrigeration transport, and building solutions. We do it all - from installation to repair.

Primary Contact:	Joel Ramoran (Owner)
Business Started:	10/20/1987
Social:

About Big J's Air Conditioning & Heating

Big Js Air Conditioning and Heating is the ultimate solution for all types of air conditioning and heating system in the area for more than 36 years, we have provided the most excellent services in the industry.
Backed up by some of the most talented and Professional technicians in the country , we assure that all of your A/C and heating needs will be taken care of with great care.

Interested in Big J's Air Conditioning & Heating?
Contact them directly!

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Licensing

California State Contractors License Board

Verified License

License Number: 519494
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Big J's Air Conditioning and Heating

Big J's A/C & Heating

Big J's A/C

Websites:
There are no additional web sites.

Contacts:

Pattie Ramoran (Co-Owner/Manager)

Jack Ramoran (Manager)

Other Categories:

Ventilating Contractors

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