Our 3-year old Samsung LCD had had vertical lines running down it for months, but it would "warm up" after a while and pop back to normal, so we were holding off on doing anything about it. But when it started going back to the lines in the middle of watching a show, and turning into a green screen, and losing the signal, we figured it was finally time to go buy a new one. But, not wanting to fork over all that money, I looked on Yelp and found Bruce. We called him on a Friday afternoon and he made an appointment for the next day with a 2-hour window. Bruce was on time, clean, and respectful. He checked out the lines and told us what he thought it could be. He then laid it down on the couch with a blanket and opened it up. He showed us the different parts inside and told us what he thought could be the problem (and what new parts could cost), but first said he would try cleaning the T-con ribbon connector because that might've been the only problem (which would be cheaper than getting a new part). So he used some of his cleaning solution and reconnected the wire, and the lines were gone! Bruce is friendly, honest, thorough, clean, and timely. He comes with all his tools, and I liked that he stomped his shoes clean before coming in the house. He explained that he has been working on TVs and electronics for decades. He is a true professional. He also is a great conversationalist (but not overbearing). He will be the only guy we go to from now on with any TV issues. We recommend him highly and are so glad we found him!
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