157 inquiries | Automobile Exhaust System Repair
(541) 882-5031
Company Rating
B
Customer Reviews
based on 1 review.
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I'm at the Ford dealership re-repairing what Bradley's failed to do right,
I took my vehicle to Bradleys Diesel for an exhaust leak repair. Job was quoted at $1,487.00 for parts and labor. I was notified when the job was done so I proceeded to pick up my truck. When I arrived, I was given an updated bill exceeding $2600.00 for the identical repairs the initial quote described. I disputed this, as I can understand an increase in bill a 100-200 dollars but not double the initial quote. The owner told me he had seen some tools and hunting rifle bullets in the vehicle and I need to give him specific items to cover the difference in cost. I refused and told him I was going to file suit. He gave me my keys back charged me $1600 and away I went. That was when the real problems started, you can still smell the exhaust leak, the vehicle has an oil leak, I've broken down on the side of the highways due to Bradley's using wrong parts (turbo boots, oil cooler seals, oil filter caps, etc....) I've traveled 4932 miles since my service with Bradley's Diesel. Now having to sit in a Ford dealership re-repairing what Bradley's failed to do right, also having to re-pay for new parts that were supposed to be replaced by Bradley's diesel. Stop using cheap parts and charging genuine Ford Motor part prices, Do honest work. Don't try to steal from people to cover inflated costs with no communication or reason for the increase.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business provides automobile exhaust system repairs.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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