Brinks Home Security™

This company's business is provides burglar alarms and monitoring services for commercial and residents.

923 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation
F

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Licensing


In California, an Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such ...Read more

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
3Making a full refund, as the consumer requested
1Making a partial refund
25Agreed to make an adjustment
0Refusing to make an adjustment
4Refuse to adjust, relying on terms of agreement
20Unanswered
0Unassigned

Total: 53 complaints

Complaint Experience

57%

Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Comments and Analysis

BCA's Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

BCA has no information regarding advertising review at this time.