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Bryan University

385 inquiries |
Vocational Schools

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3580 Wilshire Blvd., Suite 400
Los Angeles, CA 90010 | Get Directions

(888) 768-6861

http://www.bryanuniversity.edu

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/20/2013 Dale D.

Tough but rewarding

I am proud to say I am a graduate of Bryan University. There were times that I wanted to give up, walk away, and quit, but they challenged me to be better. I would not have my degree if they didn't push me. Classes are hard, online is about flexibility, but is just as hard as a regular campus college. The instructors are intense and care. When I went to another college, I never had a teacher call me when I was out. Here they called me if I missed a single class. There is tons of knowledge you miss just by missing one day.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bryan University closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bryan University helps their students earn an accredited degree & receive a world-class education. Each student receives access to Bryan College's Career Service Dept. that provides assistance with job search, resume preparation, among other services

Primary Contact:	John Kolacinski (President and Chief Academic Officer)
Business Started:	1/1/1940
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Bryan College

Websites:

http://www.bryancollege.edu

Contacts:

Mark Evans (VP of Marketing)

Patrick Hanson (Assistant Director of Student & Alumni Outreach)

Customer Service

Eric Evans (CTO (Chief Technology Officer))

Addresses:

2511 Beverly Blvd., Los Angeles, CA, 90057

350 West Washington Blvd. Suite 100, Tempe, AZ, 95281

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