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Buchmayer Plumbing & Home Repair

525 inquiries |
Plumbing Contractors

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2563 Highway 1 SW
Iowa City, IA 52240 | Get Directions

(319) 631-0796

http://www.buchmayerplumbing.c...

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/13/2014 Ruth B.

Good at plumbing, unreliable at appointments

The first time that I called Buchmayer Plumbing, I was very happy with the service and even referred them to 2 friends. However, I called for another plumbing job and made an appointment and waited at home that day at the designated time. No one ever showed, nor did I receive a call telling me what happened. About 2 weeks later, I found out that the same thing happened to one of the people to whom I had referred Buchmayer. No show- no call. They are good at what they do, just pretty unreliable. I'll call someone else the next time, I can't take time off work for a no show company.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Buchmayer Plumbing & Home Repair closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Buchmayer Plumbing & Home Repair provides professional plumbing and home improvement services . Whether your repair requests are large or small, we will put the same effort in to get it done effectively.

Primary Contact:	James L. Buchmayer (Owner)
Business Started:	4/2/2012
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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please contact The Iowa Workforce Development at www.iowaworkforce.org or by telephone at 515 281-5387.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Buchmayer Plumbing

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Water Heater Repair Services

Plumbing Drain and Sewer Cleaning Services