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Burger King

52 inquiries |
Fast Food Restaurants

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2830 Airline Dr
Bossier City, LA 71111-5804 | Get Directions

(318) 747-7885

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/11/2018 Emmie W.

Poor customer service

I went there one night to get a whopper two guys was outside at the trash came right in in fix my food pants was hanging off there butt so I got my money back then I went one mourning for breakfast to get sausage biscuit in they gave me something else so I said I didn't ask for this so she said they out of biscuits in thought maybe you can get this I told that you should of told me you was out in let me decide on that so I got my money back then. So I went this morning to get pancake in sauce biscuit again OK no jelly no syrup so I told don't worry about it she Slam the window in my face as hard as she could very rude I am not going back there ever again. Do more surprised visit it ask the customer how they are being treated check the people more how they act go in as a customer in order something in see how the attitude is because they are bringing that burger king down.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Burger King closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Eating Places

Primary Contact:	Ola Blackwell (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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