Burke Group ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Burke Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business provides computer software and hardware services.

Primary Contact:	Chris Haas (Owner)
Business Started:	9/1/1990
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Callers indicate this company's advertising offers work at home typing. The firm actually sells disks which purportedly contain legal documents and contracts. The company does not actually hire respondants; they are expected to find their own work. Based on this, its advertising is inherently deceptive and misleading. We urge caution. No local telephone is listed for this company's Beverly Hills address. Phone numbers in file reach its ordering division in Glendale. Our experience indicates disks often contain nothing more than general information on establishing a home business and types of companies which may need home typists. In most cases, company refund policies require that the disk be used for 90 days before a refund request will be considered. There are no considerations given to complaints alleging disks were not as advertised or represented.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Burke Group

Websites:
There are no additional web sites.

Contacts:

Steve Marshall (customer service)

Zane (Contact)

Addresses:

1545 North Verdugo Road Suite 228, Glendale, CA, 91208

Reputation Report

Burke Group

Complaints and Resolutions

Other Information