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California Deluxe Windows Industries

487 inquiries |
Window Contractor

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20735 Superior Street
Chatsworth, CA 91311 | Get Directions

(818) 349-5566

http://www.cdwindows.com

Monday-Friday: 8:30 AM-5:30 PM Saturday: 9:00 AM-4:00 PM Sunday: By Appointment

Company Rating

AAA

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Customer Reviews

based on 6 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/12/2014 Steve S.

Installation was thorough, but salesman was not.

California Deluxe Windows replaced two bedroom windows. However, we left open the possibility of doing more windows at the same time but the salesperson never followed-up after we signed the contract or contacted me to pursue this possibility. The company did provide prompt and thorough service with regard to the installation, but I am not sure if I would recommend them to others based on my experience with the salesman, as mentioned above.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against California Deluxe Windows Industries closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

California Deluxe Windows Industries, Inc. produces the highest variety of sizes, shapes and colors in the window industry in addition to offering the highest levels of customer service and workmanship to their clients at affordable prices.

Primary Contact:	Aaron Adirim (CEO/President)
Business Started:	3/17/1999
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 774518
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

California Deluxe Windows

CDW

California Deluxe Windows Industries, Inc.

Websites:
There are no additional web sites.

Contacts:

Gabriel Montez (Accountant)