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Callbox Sales & Marketing Solutions

822 inquiries |
Lead Sales

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4924 Balboa Blvd, Suite 353
Encino, CA 91316 | Get Directions

(888) 810-7464

http://www.callboxinc.com

*Contact us at (888) 810-7464 for details*

Company Rating

AAA

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Customer Reviews

based on 23 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/7/2016 Jason M.

Callbox

Callbox has been doing calling for our company and has done a great job. They worked with us from the start to make sure that the right people were being contacted and have worked with us since when changes needed to be made. We are very satisfied with their work.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Callbox Sales & Marketing Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Callbox is a full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services and advanced sales force management.

Primary Contact:	Maria Fernandez-Taclas (Callbox Sales and Marketing Solutions)
Business Started:	9/25/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The BCA suggests that clients read the contract terms carefully and make certain that the promised deliverables by the company are as represented. Make certain that the delivery dates, the number of leads, and the quality of leads are described with particularity. If the company offers a guaranty, we suggest you ask that they either provide replacement leads for those that don’t meet the criteria, or a refund at the customer’s option.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Callbox

Websites:
There are no additional web sites.

Contacts:

Michelle M. Norda (Callbox Sales and Marketing Solutions)

Rebecca Matias (Business Development Manager)

Vivien Reyes (Marketing Manager)

Carmi Chavez (Sales)

Customer Service

Other Categories:

Search Engine Marketing

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