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Carmel Car & Limo Service

  95 inquiries |
Limousine Services

2642 Broadway
New York, NY 10025
| Get Directions

(212) 666-6666

http://www.carmellimo.com

Contact us at (212) 666-6666 for hours

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/31/2021

The disguising, abusive and violative conduct of Carmel Car and Limousine Service

I am 80 years old and have had open heart surgery ! On 6-7-21 ordered and paid for 6-20-21 trip and return trip to Scarsdale. Paid in advance a premium. On 6-20-21 Carmel did not show up for each of these paid for trip reservation and to make matter worse on 6-7-21q they charged my credit card $89.75 for a non-existent unauthorized trip. No excuses were offered and it took much effort to obtain refunds. The were fined by the Taxi and Limousine Commission and ignored the BBB. I am still out of pocked for my having at the last minute to chase and catch a Yellow cab paying an additional $40 to take me at the last minute to Scarsdale. I am still out of pocket for that amount. Terrible service, terrible abuse ! Michael Erdheim 8-31

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Carmel Car & Limo Service closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Carmel Limo offers limousine services to and from destinations in the greater New York City area.

Primary Contact: Kimberly Hamilton (Customer Service Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Taxi Service By Carmel
Save On Car Service

Websites:
There are no additional web sites.

Contacts:

Samantha (Customer Service Representative)
Tanisha Snipes (Customer Service-Passengers)
General Comment
David Friedman (General Manager)
Gadu Tzour (Driver Recruit)